Have other questions? Email us at info@flooidyoga.com

What is Virtual Live Streaming?
At floo-id YOGA we are live streaming virtual yoga classes taught by your favorite floo-id YOGA instructors. It allows you to practice in the comfort of your own home with other floo-id YOGI’s, no matter where you are. We’re offering 2-3 livestreamed classes per day with the schedule set every week.

What do I need to be able live stream a class?
floo-id YOGA classes are live streamed through your computer or phone via Zoom, a video conference call software. Zoom works with all major mobile devices and most computers (Windows, Mac and Linux). Zoom can use a microphone or webcam, but neither are required to attend a live streaming class.

How do I take a virtual class?
All live streaming classes are on the schedule in the floo-id YOGA app and Mindbody. You sign up like you would an in-person class, using a membership, intro offer, class pass or drop-in to register.

60 minutes before your class time, you’ll receive an email with a unique URL that’s just for you. Since the email is 60 minutes before class, we recommend you book AT LEAST 30 minutes before class to ensure you receive the link. The email will be coming from hello@fitgrid.com, be sure to address this to your address book. If you don’t see, check your spam and junk email folder. 

Clicking that URL in the email will take you to a virtual video conference call, where our instructor will be livestreaming from the studio. (Note: For your first live streaming class, you will be prompted to download Zoom if you do not already have it on your computer or phone)

What happens after I book a live streaming class?
After booking a class, you’ll receive an email confirming your reservation from hello@fitgrid.com. 60 minutes before class time, you’ll receive an email that contains the link to the livestream.

I booked a class, but can’t find the email with the link to it.
If it is less than 20 minutes before class and you haven’t received the link, check your Spam/Junk/Promotions folders in your email. If you still can’t find it, email us or text 602-228-9091 and we’ll send you the link directly.

Is there a certain time I must book the class by?
An email with the link to class will be sent 60 minutes before class, it is recommended to  book AT LEAST 30 minutes before class to ensure you receive the link.

What platform is used?
Our video streaming platform is built on Zoom, video conferencing call software. We use a third party program (FitGrid) to easily link Mindbody and Zoom so you get a seamless experience.

What is a live streaming class like?
The class is similar to an in-person yoga class. You’ll have an instructor leading the class, calling out cues and demonstrating as needed. We won’t be streaming music in class as this affects the voice quality of the instructor. Some instructors may share their playlist with you beforehand, however, you are welcome to play your favorite music during class. I recommend having 2 devices, one streaming the class and one for your music.

Will I be able to talk to the instructor?
Yes! You can chat with the instructor before or after class, but during the class, all student microphones will be muted to provide the best yoga experience possible and ensure everyone can hear the instructor. There is a chat feature that you will be able to comment in as well.

I’m a monthly/prepaid or ZEN member, can I live stream?
Yes! Our live streaming classes are treated just like in-person classes, so an unlimited membership provides unlimited live streaming classes. If you are on a FLEX 5 or limited pass membership, one class will count on your pass.

I’m a on the 30 day for $30 Intro Offer, can I live stream?
Yes! All yogis on the Intro Offer can take unlimited live streaming classes.

I have a 10 class pass, can I live stream?
Yes! Each live streaming class you take will deduct one of  your classes on the pass.

Is there a limit to how many live streaming classes I can take?
Only if you have a FLEX5 or a class card. If you have an unlimited membership or are on the Intro Offer, you can take all the live streaming classes you want!

Is there a waitlist or class size limit for the live classes?
Classes are capped at 100 people, so we don’t anticipate a waitlist, but if that becomes an issue, we have options we can take to increase that cap.

Can someone else do a live class with me?
Not unless they’re a member or have paid for it. Our live streaming classes are just like in-person yoga classes. We cannot offer them for free. To help you share your yoga love at home, we’ve reduced our drop-in rate to $15/class for the live classes.

I don’t see any classes for next week?
The schedule is set on a week-by-week basis and posted the Friday at 5pm. This allows us to be flexible in our scheduling and class offerings to meet your needs.

I have another question. 
Email us at info@flooidyoga.com. We’re happy to answer and help you get started with live streaming your yoga classes.